Cookie & Data Usage Policy

Understanding how selenoxiva uses tracking technologies to enhance your financial technology experience

At selenoxiva, we believe transparency matters when it comes to how we collect and use data on our financial technology platform. This policy explains exactly what tracking technologies we use, why we use them, and how you can control your data preferences.

Our platform serves Australian businesses and individuals seeking advanced financial tools, and we take our responsibility to protect your data seriously while providing you with personalized services that actually help your financial journey.

What Are Tracking Technologies?

Tracking technologies include cookies, web beacons, local storage, and similar tools that collect information about how you interact with our financial platform.

These small data files help us remember your preferences, analyze which features you find most valuable, and improve our financial tools based on real usage patterns.

Think of them as digital assistants that help us personalize your experience without compromising your privacy.

Why selenoxiva Uses These Technologies

We use tracking data to make our financial tools work better for Australian businesses. This includes remembering your dashboard settings, analyzing which calculators are most helpful, and identifying areas where we can improve.

Every piece of data we collect serves a specific purpose in enhancing your financial technology experience or helping us build better tools for our community.

Types of Tracking We Use

Essential Functionality

These keep our platform running smoothly and remember your basic preferences. Without these, you wouldn't be able to log into your account or save your financial data securely.

Examples: Login sessions, security tokens, language preferences, dashboard layouts

Performance Analytics

We track how people use our financial calculators and tools to identify which features provide the most value and where we should focus our development efforts.

Examples: Page load times, feature usage patterns, error reporting, mobile vs desktop usage

Personalization Features

These help us customize your experience based on your financial goals and the tools you use most frequently, making your workflow more efficient.

Examples: Saved calculator settings, preferred chart types, customized dashboard widgets

Educational Content Tracking

We monitor which educational resources and financial guides are most helpful to our users, allowing us to create more relevant content for Australian businesses.

Examples: Article reading progress, resource downloads, learning path completion

Managing Your Data Preferences

You have complete control over how tracking technologies work on your device. Most browsers allow you to view, delete, or block cookies entirely, though this might affect some platform functionality.

Here's how to manage cookies in popular browsers used by our Australian customers:

Chrome Settings Firefox Privacy Safari Controls Edge Management

How Long We Keep Your Data

Different types of data have different retention periods based on their purpose and legal requirements. We don't keep information longer than necessary to provide our financial services.

Here's our retention schedule for 2025:

  • Session Data Cleared when you close your browser
  • Preference Settings Up to 2 years of inactivity
  • Analytics Data Aggregated and anonymized after 26 months
  • Account Data Retained while account is active
  • Marketing Data Removed upon unsubscribe request

Questions About Our Data Practices?

We're committed to transparency about how we handle your data. If you have questions about our tracking technologies or want to exercise your data rights, we're here to help.

Email Us contact@selenoxiva.com
Call Us +61 2 6280 5522
Visit Our Office 3/39 Quinn St, Dubbo NSW 2830

Last Updated: March 2025 | This policy reflects our current data practices and Australian privacy requirements.